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FAQ

Common questions about pest control in Eagle, Boise, and across the Treasure Valley.

What plans do you offer?

We offer a Quarterly plan, a Bi-annual plan and one-time service. With Quarterly service we treat the inside and outside of your home every three months to help keep pests like spiders, ants, mice and rats out. Bi-annual is service twice a year, and one-time service is a single visit. Rodent service is included at no extra cost with Quarterly plans — traps and materials are billed separately, and we seal entry points.

How do I cancel?

Call or text us at 208-352-2062, or email us, and tell us you'd like to cancel. We ask for 30 days' notice, and there's no cancellation fee.

Is there a cancellation fee or anything to pay back?

No. There's no cancellation fee, and there's nothing to pay back for your first visit. If you'd like to cancel, call or text 208-352-2062 or email us with 30 days' notice.

What if pests come back between visits?

If you're on a Quarterly plan and covered pests come back between your scheduled services, we'll come back for a free re-service visit. Just call or text 208-352-2062 and tell us what you're seeing. The free return visit is for Quarterly plans only, so it doesn't apply to Bi-annual or one-time service. Some services, like mosquito control, and pests like fleas, ticks and flying insects, aren't part of the plan or the free return visit.

What does a typical service visit look like?

After assigning your home to a route, an office manager will call you a few days before a technician comes to your home. If the time is not convenient for you, you can request a later date or time. After a technician arrives at your home, he or she will knock on your door to inform you of the day's service. You can make any special request at this time, such as spraying the garage.

Do I need to be home during service?

You will receive a call from us before your scheduled service so you can plan your day. However, it is not mandatory to be home at the time we are serving your home. Most of our work is done outdoors. However, if the inside of your house needs servicing, then it will be necessary to have an adult at home for the technicians to access the house.

Do I still need pest control in the winter?

Most people believe that pests die during winter, which is untrue. Most pests hide in crevices and cracks during winter. So, this is the most crucial time to have a professional pest control service done in your home. We have a customized treatment for the winter season that helps keep pests out of your home.

How long do your products last?

We use products that last for 90 days against pests. This is the reason we found it most effective to reschedule treatments after every 90 days.

Are your products safe for my family and pets?

We use premium products that are safe to humans, plants, and pets. The products we use are among the best pesticides in the market which have been approved to be used in residential and commercial facilities, restaurants and daycare's. All our technicians are licensed through the Idaho State Agricultural Department.

Will I still see pests after service?

After service, it is expected that you will occasionally see pests for approximately one to two weeks. Severe pest infestation may need a second service. If you're on a Quarterly plan and see covered pests between your scheduled services, call or text 208-352-2062 and we'll come back for the free return visit.

Let's talk about your home

It's time to take back your home!

Get a free, no-pressure quote for your Treasure Valley home. Call or text (208) 352-2062.

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